Frequently Asked Questions (FAQ)
– Always check your JUNK/SPAM FOLDER for messages from us.
– Add our email address sales@evomuscle.com to stop our emails going into
your junk/spam mailbox.
– Always wait payment info when making new orders as payment info changes
all the time.
Next day delivery is available for all orders paid for by 2pm on a working day
(Monday-Friday). Orders shipped Friday will arrive Saturday.
If its bank holiday or a national holiday day your order will be shipped the next
working day and you will be notified of this.
Orders placed are put ‘on hold’ for 48 hours awaiting payment.
Payment is received and orders are marked for dispatch. ‘Processing’
‘Order Complete’- Orders are dispatched
Yes. You will receive an invoice with all the relevant information about your
order.
No. You can check out as a guest if you like. However, creating an account
allows you to keep a record of your order history on your customer dashboard
and check your order status.
All order shipping and handling is charged at £8 via UK special delivery by
1pm.
Yes, you can change your order if you haven’t already paid. Send us an email
request to sales@evomuscle.com and we will check product
availability and change of invoice price etc.
Submit a request from the lost/forgottenpassword link on the log in page.
Yes, if you have created an account you can check your order history via your
accounts dashboard.
Send us a request and we will delete.
Accordion Content
Edit your address in the customer dashboard. Do this before submitting an
order to ensure it is up to date.
No. Order whatever amount you wish.
We have years’ experience in the industry and offer the best customer service,
the best products and efficient delivery.
Bank Transfer and Bitcoin.
Check this on your account dashboard.
You can’t do this if you check out as a Guest.
We are open 7 days a week and online 24/7. However, we ship only Monday to
Friday.
Email us through our contact’s form.
We package all packages safely and securely to eliminate any chance of
damage occurring.We don’t take any responsibility for damage caused to
products during transit or delays with the postal services.
We do not accept returns.
By ordering from us, you fully agree with our Terms and Conditions
Get In Touch With Us!
You can ask anything you want to know about our products